If you’ve ever left a doctor’s appointment feeling rushed, unheard, or more confused than when you walked in, you’re not alone. For many patients, traditional medicine simply doesn’t offer the time, access, or continuity needed for long-term wellness.
That’s where concierge medicine comes in.
At Helical Health, based in Keller, TX, concierge medicine is about more than convenience. It’s a relationship-based model designed to give you a consistent connection to a physician who knows your history, tracks your progress, and partners with you to make informed, lasting decisions about your care.
But is it right for you? Let’s take a closer look.
What Is Concierge Medicine?
Concierge medicine, sometimes called boutique or membership-based care, is a modern take on primary care. Instead of relying on insurance reimbursements and rushed visit quotas, patients pay a membership fee that gives them a direct line to their doctor, longer appointments, and personalized care plans.
This model brings healthcare back to its roots where you know your provider, and your provider knows you.
At Helical Health, concierge medicine includes:
- 24/7 access to your provider
- Same-day or next-day appointments
- Unlimited visits with no billing surprises
- Extended appointment times
- Full-service internal medicine for patients 13 and up
- Ongoing support for chronic and preventive care
Personalized Healthcare That Actually Feels Personal
You shouldn’t have to repeat your medical history every visit. You shouldn’t be rushed through a checklist. And you shouldn’t have to wait weeks for answers.
With concierge care at Helical Health, you get one physician, Niraj Mehta, DO, who manages your care from start to finish. Every symptom, test result, and treatment is connected to your bigger health picture.
This approach allows for:
- Deeper conversations about your health concerns
- Proactive care plans based on your unique history and goals
- Streamlined communication between you and your provider
- More accurate, informed decision-making over time
It’s not just about being seen. It’s about being understood.
Who Benefits Most from Concierge Care?
While concierge medicine can work for nearly anyone, it’s especially valuable for patients who:
- Want direct physician access, with 24/7 options available
- Prefer extended appointment times
- Need support coordinating with multiple specialists
- Want to prioritize wellness planning and catch underlying issues early
- Value direct communication without going through layers of staff
Contact us today to speak to our team and learn more about our care plans.
What Does Concierge Care at Helical Health Include?
Helical Health provides full-spectrum internal medicine and primary care services for teens and adults, with care customized to your needs. Services include:
- Executive health screenings, including full-body scans
- Annual physicals, lab tests, and preventive exams
- Chronic disease management including diabetes, hypertension, high cholesterol, heart disease, and more
- Urgent sick visits, same-day appointments, and ongoing follow-up
- Mental health support for anxiety, depression, and chronic stress
- Medication reviews, reconciliation, and treatment optimization
- Transitions to memory care, assisted living, or home health
- Group visits and lifestyle support, including medical weight loss
You get all of this with no extra charges for frequent visits, and without worrying about surprise bills or waiting weeks for results.
How Does It Compare to Traditional Primary Care?
In a traditional primary care setting, time can be limited and immediate access is harder to arrange. At Helical Health, our concierge medicine model offers a completely different experience.
You get longer visits that allow for deeper conversations and real problem-solving. You see the same physician every time; someone who knows your chart, your baseline, and your long-term goals. If something changes, you don’t have to explain it from the beginning. Your doctor already knows.
With concierge care, you have direct access to a physician who takes responsibility for your care and stays engaged with your outcomes. This is the difference between most transactional healthcare and true medical partnership. And for patients who want to feel seen, heard, and supported, it makes all the difference.
What About Cost?
While concierge medicine does come with a membership fee, many patients find that the value far exceeds the cost. With fewer urgent care visits, fewer complications, and more effective management of chronic conditions, it often leads to better outcomes, lower stress, and more control over your time and health.
At Helical Health, we’re upfront about all costs. You’ll know exactly what’s included, what’s optional, and what your coverage looks like from day one. There are no surprise fees, no gimmicks, and no pressure to add services that don’t serve your goals. If you have any questions or just want to learn a little more, please reach out to our team and we’ll be happy to help out.
A Word from Dr. Niraj Mehta, DO
“I created Helical Health to give patients the care they actually deserve—thoughtful, consistent, and centered around their life, not a billing cycle. Concierge medicine lets us build real relationships, track real outcomes, and make better decisions together.”
Dr. Mehta brings over 20 years of experience in internal medicine, along with a reputation for deep listening, clear guidance, and respectful care that’s never rushed.
Is Concierge Medicine Right for You?
If you’re searching for the best concierge care and want a provider who offers access, accountability, and results, you’re in the right place.
We aren’t just a quick clinic. We’re a long-term partner in your health.
Ready to Get Started?
This is concierge care that remembers your story, builds your plan, and gives you the access and follow-through you’ve been missing. Schedule your concierge consultation with Dr. Niraj Mehta, DO, by giving us a call or filling out our form. Experience personalized healthcare that’s actually personal to you.