Helical Health

Concierge Care

Service

Concierge Medical Care

Real care. Real access. Real primary care – built around your needs, not a rushed schedule.

At Helical Health, concierge medicine is how we practice primary care. This is relationship-based internal medicine — with time to talk, time to listen, and time to act — delivered by a physician who actually knows your name, your chart, and your story.

We give patients near Southlake, TX access to internal medicine that is personalized and consistently delivered by the same physician, year after year. Whether you’re managing a chronic condition, staying ahead with preventive screenings, or just need a doctor who picks up the phone, you get care built for the long run.

Concierge Medical Care
What Makes Concierge Medicine Different
Healthcare

What Makes Concierge Medicine Different?

Concierge medicine, also known as boutique or membership-based medicine, is built to serve you first. It’s not an add-on to primary care — it’s the way we deliver primary care. Dr. Mehta is available when you need him, spends as much time with you as you need, and helps you live your healthiest life. That means no rushed visits, no long waits, and no bouncing between providers. Your doctor is available 24/7, and every appointment — from an annual physical to a same-day sick visit — is designed to go deep.

This approach is ideal for patients who want:

Your Patient Experience With Helical Health

Our concierge program is led by Niraj Mehta, DO, a board-certified internal medicine physician with more than 20 years of experience in personalized care. At Helical Health, concierge patients receive:

Direct Physician Access

No answering service. No playing phone tag. You can reach Dr. Mehta by phone or message when it matters - whether a quick question or an urgent concern.

Extended Appointments

Take your time with Dr. Mehta to talk through symptoms, ask questions, and review options. No rushing or clock-watching.

Same-Day and Next Business Day Visits

Need to be seen quickly? Concierge patients receive rapid access options.

Comprehensive Primary Care Coverage

From annual physicals and preventive screenings to complex chronic condition management, Helical Health addresses all of your primary care needs - and more.

24/7 Availability

While emergencies should always result in a 911 call first, medical support is available around the clock, providing peace of mind for you and your family.

Wellness Planning

Your care goes beyond symptom management. We focus on long-term health, including nutrition, supplements, lifestyle strategies, and preventive screenings.

What's Included in Your Membership

Your concierge membership includes full primary care — not a stripped-down version of it. Here’s what that covers:

Preventive Health Care

Annual physical exams
Mental health exams
Hormone evaluation and replacement
Prostate cancer screenings
Cholesterol testing and cardiovascular risk assessment
Blood pressure checks
Vaccinations and immunizations
Routine lab work and health screenings
Lifestyle and risk-factor counseling

Chronic Disease Management

Diabetes (Type 2 and prediabetes)
High cholesterol and hypertension
Coronary artery disease and heart failure (in coordination with specialists)
Chronic kidney disease and osteoporosis
Asthma and COPD
GERD, IBS, and inflammatory bowel disease
Men's and women's hormonal health (low testosterone, perimenopause/postmenopause)
Thyroid disorders and autoimmune conditions (in coordination with specialists)
Sleep disorders, including home sleep studies
Weight management, obesity, and metabolic syndrome

Same-Day and Urgent Sick Visits

Immediate access for common concerns — respiratory infections, GI issues, headaches, dehydration, allergic reactions, minor wounds, skin conditions, UTIs, and musculoskeletal complaints — including Osteopathic Manipulative Treatment (OMT) when appropriate. You're not stuck in a crowded urgent care or ER.

Executive Health Screenings

Advanced, personalized screenings to identify potential risks early and support long-term prevention.

Specialist Coordination

Referrals, records, and follow-ups all handled for you. We work with your entire care team to ensure continuity.

Lab Testing and Diagnostic Imaging

Routine and advanced diagnostics available with quick results and integrated follow-up care.

Medication Management

We simplify your treatment plan by monitoring interactions and keeping everything coordinated.

Preventive Health Counseling

Proactive guidance on nutrition, exercise, risk reduction, and wellness strategies specific to your lifestyle and goals.

Designed for People Who:

Dr. Niraj Mehta

A Message from Dr. Niraj Mehta, DO

“I built this program to provide the kind of medicine I believe in: relationship-driven, unhurried, and deeply personal. Every patient deserves a care plan that evolves with their life, not one that resets every visit. If you’re looking for a doctor who knows you, texts you back, and follows through – you’ve found the right place.”

A Message from Dr. Niraj Mehta, DO

Ready to Start Real Personalized Care?

No waitlists. Just direct, thoughtful healthcare from a physician who is actually available.

Start with an initial consultation to see if Helical Health Concierge Care is right for you. From there, we will map your care, determine your scheduling needs, and build a long-term strategy that actually works.

Book your concierge consultation today.

Personalized healthcare in Southlake, TX, starts here with Dr. Niraj Mehta, DO.

Our location is easily accessible for patients living in:

What sets our holistic approach apart us apart:

FAQ's

frequently Asked Questions

What is concierge medicine?
Concierge medicine is a membership-based healthcare model that gives you 24/7 access to a physician, same-day or next business day visits, longer appointments, and highly personalized primary care.
Is primary care included in the membership, or is it separate?
Primary care is fully included — it's not a separate service. Your membership covers preventive care, chronic disease management, urgent sick visits, and all the standard primary care you'd expect, delivered with the access and continuity of a concierge practice.
Is Dr. Mehta accepting new concierge patients?
Yes. We currently have a limited number of concierge openings in our Keller, TX practice. Please reach out to schedule a consultation.
How does insurance work with Helical Health’s concierge services?
The concierge membership fee itself is billed directly to you and is not submitted to insurance. Your office visits, however, are still submitted to insurance — as are labs, medications, imaging, and outside specialist referrals. We also accept self-pay patients and can walk you through pricing and how your specific benefits apply during your consultation.
What is included in the membership?
24/7 availability, same or next business day appointments, extended consultations, personal attention, coordination of care, and all primary and internal medicine services provided by Dr. Mehta — from annual physicals to chronic condition management.
Do you manage chronic conditions?
Yes. Concierge care is ideal for chronic disease management because it allows for regular monitoring, proactive adjustments, and ongoing support.
Can I use this service for my whole family?
Yes. We offer plans for individuals and families. Each family member receives their own tailored care. Children ages 13–26 are included with a parent's concierge membership.
Is this service only for older adults?
No. We serve patients ages 13+ who value access, continuity, and personalized medical care.
How do I get started?
Contact our office to book your initial consultation. We'll review your health goals and current needs and map out your care from there.